Thorntons in Hendersonville, TN Open now

Reviews about Thorntons

• ★ ☆ ☆ ☆ ☆

  January 27, 2019, by Maggi Hume
  My family took a car here to fill up with gas and somehow the auto-shutoff system malfunctioned and filled the car far past full, to the point that gas was leaking all over the ground. As soon as the gas pump was removed from the car, gas was pouring everywhere, creating a potentially unsafe situation. When my family alerted staff to the situation immediately, the man who spoke to us, Luis, was extremely rude to my mother when she asked for something to clean up the spill. We were told they couldn't do anything about it and there was nothing absorbent for us to clean up the spill. Not only did we overpay for gasoline, but were also treated very poorly and ended up in an unsafe situation. It baffles me to think a gas station has nothing to clean up spills, nor did they do anything to check why the pump malfunctioned or place it out of order so that the problem could be fixed.